We back all of our products with a money-back guarantee. If you are not completely satisfied with this product for any reason, EasyCare will gladly refund your purchase price (excluding shipping and handling) within 30 days of purchase. To qualify, products must be returned to EasyCare with a completed Return Merchandise Authorization (RMA) form. Products will not be accepted without an RMA number and form. The RMA can be obtained from www.easycareinc.com or by calling an EasyCare Product Specialist at 800.447.8836. Customers are responsible for the cost of shipping returned product to EasyCare.
Warranty is void for boots that have been modified, boots used over steel, aluminum or composite horseshoes, for damage inflicted by omnivorous horses, rodents, or other unusual abuse.
All glue-on boots, shoes, products and accessories must be returned in their original and unopened packaging. EasyCare, at its sole discretion, may void warranty if glue-on products appear to have been removed from packaging.
Bargain Bin, factory seconds, and products purchased used are not covered under any EasyCare warranty.
If you have purchased our product through one of our partners, then please return the product to the place of purchase for the same warranty service. EasyCare does not accept items purchased from our dealers.